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Shipping Policy

 

Effective Date: December 20, 2024

 

At Lambda, the experience of receiving your fragrance is as meticulously curated as the scent itself. We offer premium global shipping and elevated delivery services, including our signature Butler Delivery—ensuring each bottle is handled with the respect it deserves.

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1. Domestic & International Shipping

 

Lambda proudly ships to most destinations worldwide. Due to the artisanal nature of our products and the use of high-grade natural extracts, shipping is subject to regulatory restrictions in certain countries and regions.

 

1.1 Available Regions

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  • United States: All 50 states, including D.C.

  • International: Select global destinations (subject to carrier restrictions on fragrance products)

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If your country is not listed at checkout, please contact concierge@lsiriz.com to verify availability.

 

2. Processing Times

 

Each fragrance is carefully packed to preserve its quality and provenance. Processing timeframes vary by collection:

 

Collection                                                        Processing Time

 

Signature Collection                                   5–10 U.S. business days

 

Siriz Collection                                               65 calendar days (from application approval)

 

Shipping times are in addition to processing times.

 

3. Shipping Methods

 

We offer the following delivery options:

 

3.1 Standard Delivery

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  • Carrier: FedEx, DHL, or UPS (depending on destination)

  • Domestic: 2–7 business days

  • International: 5–14 business days (may vary by customs)

 

3.2 Expedited Delivery

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  • Available on select orders from the Signature Collection

  • Not available for Siriz Collection orders

  • Additional fees apply

  • Inquire with your client liaison for availability

 

3.3 Butler Delivery (Signature Service)

 

An elevated delivery method available to VIP clients and Siriz Collection recipients:

  • A Lambda Representative or trained butler will hand-deliver your fragrance to the location of your choosing

  • Delivery is conducted with discretion, presentation, and ceremony in keeping with the Lambda experience

 

Butler Delivery Details:

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  • Eligibility: Subject to availability and location

  • Pricing: Calculated individually based on distance, time, and coordination

  • Scheduling: Requires advance notice and appointment confirmation

  • Regions: Currently available in select U.S. cities and international capitals by arrangement

 

To request Butler Delivery, please email butler@lsiriz.com or speak directly with your Lambda liaison.

 

4. Delivery Confirmation & Liability

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  • All shipments are insured

  • Title and risk of loss pass to you upon confirmed delivery

  • Lambda is not responsible for delays caused by customs, natural events, or third-party carrier disruptions

 

For security, some shipments may require signature upon delivery.

 

5. Customs, Duties & Taxes

 

International orders may be subject to:

  • Customs duties

  • VAT or local import taxes

 

These are not included in the purchase or shipping fee unless expressly stated at checkout. Lambda is not responsible for delays or fees imposed by international customs authorities.

 

6. Shipping Restrictions

 

Due to international regulations on transporting alcohol-based products:

  • Lambda may be restricted from shipping to certain countries

  • Orders containing alcohol (including all fragrances) may be delayed or rerouted for regulatory compliance

 

7. Undeliverable Orders

 

If an order is returned to us due to an incorrect address, missed delivery attempts, or refusal to accept, we will contact you to arrange re-delivery. Additional shipping fees may apply.

 

8. Questions & Coordination

 

If you have special requests, concerns about shipping to your location, or would like to arrange Butler Delivery, please contact:

Lambda – Client Relations
concierge@lsiriz.com
+1 (716) 393-9048
https://www.lsiriz.com

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